Last updated: 30/09/2025
QuickGrip Mobile Tyre Service (“QuickGrip”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in line with UK GDPR.
1. Who We Are
QuickGrip Mobile Tyre Service is a mobile tyre fitting and repair business based in the UK.
• Email: admin@quickgrip.uk
• Phone: 01727 221822
We act as the Data Controller for the information we collect from you.
2. What Information We Collect
We may collect and process the following personal data:
• Name and contact details (email address, phone number, home/work address)
• Vehicle information (make, model, registration, tyre size)
• Payment details (processed securely through trusted payment providers – we do not store card details)
• Communication records (emails, messages, service requests)
3. How We Use Your Information
We use your personal data to:
• Provide and manage our services (tyre fitting, repairs, roadside assistance)
• Arrange bookings and communicate with you
• Process payments and issue invoices
• Improve our services and customer experience
• Comply with legal and regulatory obligations
4. Legal Basis for Processing
We rely on the following lawful bases:
• Contract: To provide the services you request
• Consent: Where you have opted into marketing communications
• Legal Obligation: For tax and accounting purposes
• Legitimate Interest: To improve services and manage business operations
5. Sharing Your Information
We only share your personal data with:
• Trusted service providers (e.g., payment processors, IT support)
• Regulatory bodies, if required by law
We do not sell or trade your data.
6. Data Retention
We keep your personal data only as long as necessary for the purposes set out above, usually up to 6 years for legal and accounting purposes.
7. Your Rights
Under UK GDPR, you have the right to:
• Access your data (request a copy)
• Correct inaccurate information
• Request deletion (in certain circumstances)
• Restrict or object to processing
• Data portability (receive your data in a machine-readable format)
• Withdraw consent at any time (for marketing communications)
To exercise your rights, contact us at admin@quickgrip.uk.
8. Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
9. Complaints
If you are unhappy with how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.